Ordering Problems

Above, you will see some of the specific links that may prove helpful for customers before, during, and after the ordering process.

If you are having difficulty paying with a credit card on our site, here are a few tips:

  • Be sure the address you type in for BILLING matches the address for your Credit Card or Debit Card. This is important and your payment will be rejected if it does not match
  • Yes, you can have a different SHIPPING address than is on your billing information.
  • While it is not mandatory to put in your phone or email address, we use these for shipping and confirmation thereof. It's also important to be able to reach you if there is a problem with your order for any reason.

Don't hesitate to contact us with questions or concerns. Our phone number is (626) 966-1955.