Returns

Policy

Currently we honor no returns of items.

Instructions

If you have a quality issue or problem that is due to our product or company, do not automatically send the items back to us – call (626) 966-1955 or email customer service first to receive authorization. We’ll need to know the reason for return. You have 14 days from the date of receipt to get this return authorization.

Then, you have 14 days from the date of authorization to get the product to us. This will vary depending on where you live.

What if I receive damaged goods?

When your order arrives, inspect all packaging carefully for damage before signing. Note any damage or suspected damage on the delivery receipt. If the items are damaged, do not throw the carton away. Call us right away. Also call the delivering carrier and request an inspection report. Confirm with us in writing within 14 days after delivery. Send a copy of the inspection report along with a brief description of the damage to our Customer Service Department. Every return to us must be authorized. You must get an authorization number from us to return any item.

Our Return Address

Please use the following address for returning items after authorization:

FUTURE PACKAGING & PRESERVATION

RMA No._________

544 E. Edna Place

Covina, CA 91723

(626) 966-1955