Getting Our Items to You
If you do not see the special service you want on the FPP order page, give us a call or place instructions in your order notes. We do not offer 'same day' shipping. If you are in a hurry and need same day processing, we can often do that. It's best to call us as to availability or exact processing time: (626) 966-1955.
Shipping Time in Transit
We are located in Southern California, in between San Bernardino and Los Angeles. See the map to the right. The pink colors are close in hue - we are in that pink area on the West Coast! To help you see this, if you are in Maine, in Alaska or Hawaii, the transit time to you is 5 working days for FedEx Ground. Also, in addition to the following, if you are in any rural area and know it takes longer than the urban area near you, add the extra time. In general, we estimate the time in transit on non-holiday days to be, from farthest to nearest to us:
Far Northeast, Alaska, Hawaii (Magenta)
- Fed Ex Ground - 5 days
- USPS Priority Mail - 3 days
East & Midwest USA (Green)
- Fed Ex Ground - 4 days
- USPS Priority Mail - Allow 2 to 3 days
Midwest USA (see Orange)
- Fed Ex Ground - 3 days
- USPS Priority Mail - 2 to 3 days
Western USA (Aqua Blue)
- Fed Ex Ground - 2 days
- USPS Priority Mail - 1 to 2 days
Los Angeles Area (Dark Pink)
- Fed Ex Ground - 1 day
- USPS Priority Mail - 1 day
- Family Time Capsule Cylinders (1 to 2 days, usually in stock)
The cylinder-shaped Future Line time capsules are always in stock. However, processing time involves quality assurance and a 12-point inspection prior to releasing them to shipping. In general, allow 1 working day after ordering for the inspection and packing for irregular time capsules and 2 days for 'practically perfect' ones.
- Capped Time Capsule Boxes (1-2 days, usually in stock)
Box time capsules are made one at a time. We try to keep the list of sizes current and try to keep them in stock. If they are in stock, allow 1 to 2 days processing. We like to give each capsule a final inspection and strong packing for transit.
- Bolted Time Capsule Boxes (special order item)
All bolted time capsules are special order items. They can take up to 4 or 5 weeks or more. Please call or email our office for status if you are in doubt about timing or if you wish to cancel your order.
Preservation Kits & Archival Supplies
We assemble all of our preservation kits by hand from museum quality storage materials (buffered acid free papers and envelopes, inert plastics, etc.).
- Smaller Preservation Kits such as those for Sally, Arnold, Mrs Future and Mr Future are in stock and ship out the same or next day after you order them.
- Larger Preservation Kits designed for our Time Capsule boxes take more time to assemble. If the preservation kit is not in stock, allow up to 2 days for the assembly. We try to keep a few of each size in stock at all times.
- Supplies are packed as ordered and generally take 1 to 2 days to process. If not in stock, resupply will take 2 weeks in most cases.
In general, our outdoor plaques take about 4 weeks in all. The process involves you sending your message to us, we provide a proof and specs sheet, and you sign off on your approval of same. Then we submit to foundry and allow 3 weeks for fabrication. You may order quick shipping to save a few days.
If you do not need to include a logo or picture, the process is simple. The copy you want just needs to fit onto the size you choose. In most cases, your wording may need to be edited or to use a simpler, more condensed font. Most customers send us what they want to say first and a suggested size. Please see the Gallery for examples of what other customers have done with their plaque dedication wording.
If you have a logo picture, the process can be more complicated. First, the artwork has to meet certain requirements so that the metal can be poured into the cast mold without too much detail being lost. Simplify your artwork accordingly. Strict guidelines include: line thickness (4 pts); spacing in between letters and images (1/16"); font size (1/4" all capitals, 3/8" capitals/lower case). The artwork must be in editable (outlined) vector format, black and white, and saved in *.ai, *.eps, *.cdr that our Adobe CS5 or CorelDrawX6 can open. If your software is more recent than these, please save in a lower format before you submit to us. If you would like us to render your artwork for you, please send it to us and request a quotation, which is based on the time required to render it correctly. Once your artwork is checked and if it passes, we give you a proof and specifications sheet. After you approve both sheets, we submit to the foundry. Assuming no artwork issues, the turnaround time is the same as for simpler plaques.
Engraving for Time Capsules
- Light Engraving
Simple light engraving is only available for the Future Line stainless steel time capsules. We use a local engraver and their equipment can only handle the thinner stainless steel. Please add one (1) week processing time for all light engraving orders, in addition to processing and shipping time. Logos or artwork cannot be done with simple engraving.
- Laser Engraving
Laser engraving is available for all of our time capsule lids. Laser engraving for Future Line time capsules takes one (1) week processing time. Laser Engraving for Box time capsules takes 2 weeks on average, after you approve the proof.
You can add a logo or artwork to your laser engraved lid. Like cast plaques, the artwork must be black and white outlined vector format. Unlike cast plaques, laser engraving can accommodate almost any line thickness, font size, and spacing. Artwork with no half tones or shading looks best. We use Adobe CS5 and CorelDraw. If your software is more recent, please save in a lower format before submitting.
We are happy to answer any questions (or take your order over the phone) - call (626) 966-1955 or (800) 786-6627 Mon-Fri 9:30-4:00 p.m. Pacific Time.